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At Southern Cross Trailers we feel it is crucial to gain feedback from previous customers as a vital tool to help SCT to continue to develop our customer service skills to provide our customers with a smooth effortless transaction.

We have confidence and pride in our work but it is one thing for us to say and another for previous customer to share their experiecne to potential customers.



We welcome constructive criticism as we are always looking to improve our customers experience.


 TESTIMONIALS



 

I had the pleasure of dealing with Scott and Amanda during August this year when I placed an order for a custom made 4x4 camper trailer. As an Aircraft Technician I am very fastidious about workmanship, strength of construction and overall usability. The trailer Scott constructed for me was faultless to say the least. He incorporated all of my designs as well as added some of his own to create a fantastic end product. The trailer tows extremely well at speed fully loaded and reverses with ease (something many other trailer manufacturers fail at!).

I would also like to mention that I had organised an external modular kitchen provider to send a modular kitchen and storage box package to Southern Cross for fitment. This external provider made a large mistake with the order, forgetting to add half the package. Amanda immediately set about reorganising a second delivery directly to my home the next week. She also managed to sort several problems on my behalf with the RTA.

The customer service at Southern Cross is second to none and I can truly recommend, without any hesitation, Southern Cross trailers to any perspective buyers.

 

Well done guys.

 

DYLAN WALTON

AIRCRAFT TECHNICIAN

NEWCASTLE

NSW

 

Amanda & Scott,

                        Once again thankyou for getting my camper done for friday morning, It saved me an extra trip , as it was a long day as it was.

 

    I set my tent up saturday and I have to say  I am Very Happy , everything I read on your website was spot on!

 

    My family is looking forward to our camping trip with our new trailer

Rgds

Darren Collins

 

 

“We were looking for something specific in a trailer to use camping and Southern Cross was able to provide exactly what we wanted.  We were very happy with the competitive price, the high level of workmanship and the friendly service we received.  We checked out their web site first and  knew as soon as I spoke to Scott that we would get what we wanted.  Our trailer is now an very welcome and useful member of our family thanks to Scott and Amanda”. 

 Bruce and Catherine Paine

 

Scott & Amanda.

I wanted to thank you for the after sales service ... with a smile and a quick remedy my requirements all completed.

Kind regards

Robin Eliovson.

P.S. I am happy to recommend you to anyone who intends purchasing a trailer

“Dear Amanda,

 

Just a quick note to thank you, Scott and the team for the fantastic job you have done creating our custom-designed trailer unit.

 

It is exactly what we were wanting and you came in to time and within our budget.  Scott had some very good ideas and suggestions, which have worked very well bearing in mind the load that each unit will carry.

 

We look forward to putting further orders through Southern Cross Trailers on a regular basis as our business expands into new markets.

 

Thanks for your help

 

Regards

 

Kevin Moultrie

Director

TRANSFORMERS Fitness for Kids Pty Ltd”   

Your father delivered a 7 x 4 trailer to me on the 30th june (lastnight) I would just like to say thanks. I am extremely happy with the trailer. I am stoked with how its finished up. I cannot thank you enough.
Kind Regards Heath 

To Southern Cross Trailers
 
It’s not often these days your find good service and knowledge but I believe your company has been able to achieve this, You have been very professional in helping with my requirements of the custom trailer you have built for me.
You have built one similar for me about fifteen years ago and it was great that I could track you down to build the second trailer. To any prospective customers I would have absolutely no hesitation in recommending S.C.T to build one for yourself.
 
Kind Regards
Graham Hawkes
GRHawkes and Associates PTY LTD
"I am very pleased with the trailer.  It is well built,well balanced, tows and backs very easily. There were no problems with customising the trailer to my specifications and the service was exemplary.  Could not be happier."
Phillip Owens

Hi Amanda,
Just a short note to let you know we love the trailer!  I also wanted to thank you for your help, not only is the trailer EXCELLENT but your customer service, communication and product support was A1.  We have already referred you guys to a few friends.
Again thanks for a hassle free transaction.
Kristi and Clint

"Great trailer, easy to move empty or full. Tows great and the low floor makes getting my trail bikes on and off a breeze"
John Daly

“Scott and Amanda at Southern Cross trailers have been a pleasure to deal with. Our trailer was custom built and ready within a few days. The presentation of the trailer was A1 and we were more than happy to display the Southern Cross logo an the back of our new trailer.

Regards
Craig Riddington – very former Ironman and swimmer”

 

“Amanda was always a pleasure to deal with-very helpful and friendly. The trailer was very good value and is well made. I would recommend prospective buyers to Southern Cross.

Regards
Chrissy


Dear Amanda and Scott,
Thankyou so much for our wonderful new trailer. We are so looking forward to attaching our camper top and just driving away.
Your service and quality was everything we could have hoped for and at such a reasonable price.
We will certainly be recommending you to our friends.
Best wishes and thanks again.

Laurelle and James Stephens

We would like to say that we are ecstatic about that job that Southern Cross Trailers when they made my trailer. Our trailer is a 8x5 checker plate high side trailer with removable mesh cage, spare wheel, swing up jockey wheel, 2x 2ft peak frame and blue slip was at an extremely reasonable and competitive price. When we asked about a canopy for the trailer, they were more then happy to get a great and competitive price for this. We would highly recommend Southern Cross Trailers to anyone that is looking for a trailer. They are fast and affordable and even delivered to my door. Since then we have had no problems with the trailer. Presentation is outstanding and they are very professional.

Tammy and Gavin 



I found dealing with SCT a very seamless experience. All our communication was over the phone and email and SCT knew exactly what I wanted. They built me a great trailer and best of all delivered the trailer to me well before the original due date.

 Bernie Ringuet
Logistics Solutions Manager

"we needed a trailer  before Christmas, not a hope in hell.  got there number of the internet and it was ready in two weeks {I kept changing things}their communication and assistance was great. I travelled 1900ks round trip to pick it up and would do it again, thank you Scott and Amanda !!  "
          Russell from Ballarat

  “…I am a very happy customer, the trailer is a very good unit, for a great price and the communications was excellent. Thanks…”

 Rob Milne
BEng(Mech(Hons)), RPM, CPEng


I had my trailer custom made by southern cross trailers, all specifications were exactly as I wanted and the service was great,  i am extremely happy with the end product.
Cameron and Melinda Wagstaff
Hi Scott & Amanda.
I would just like to write a few lines to let you know how VERY satisfied we are with the EXCELLENT trailer you guys made for us.Not only is the trailer great , the service & email replies you took the time to provide was nothing short of fantastic.I would have no trouble recommending your company to ANYONE who wants not only a great trailer but great service also.
Please thank your father for the delivery service to my place at Gosford as I know it is about 1 1/2 hours from your place.
Keep up the good work & service.
You guys are on a winner with your business.
Regards
Bill & Debbie (Gosford)
We were so impressed with the service and quality product provided to us by Southern Cross Trailers.
Scott and Amanda went out of their way to ensure the Camper Trailer package met all our needs.
Nothing was too much to ask.     

Matt Cook





We pride ourselves on providing a high level of customer service and satisfaction, so please be assured that we will work with you to provide the best trailer for the best price we can.

Tell us your intended use and  we will supply  a product that meets your needs.

Our customer service does not end when you drive away, we are always on hand to provide you information and or assistance with any future requirements.

Your first trailer service is free.

If by chance there is any problem with your purchase you have a personal guarantee that we will do everything we can to rectify the situation

Scott and Amanda
Copyright - Southern Cross Trailers